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      Electric Power & Natural Gas

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      The new way to engage with energy customers: Personalization at scale

      – Energy companies struggling with customer churn can borrow lessons from retail and consumer goods to build loyalty and boost sales through personalization.

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      McKinsey welcomes Westney Consulting, a leading capital-projects consultancy

      – The acquisition further helps us ensure on-time and on-budget delivery of our clients capital projects.

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